Terms and Conditions
Room of Elisheva
FRAMEWORK FOR ORDERS
All Room of Elisheva jewellery is created with great care, intuition and loving craftsmanship. Each piece is unique – small variations in colour, shape or structure are not flaws, but an expression of the naturalness and individuality of our materials. Thank you for your trust. The following information ensures clarity and a harmonious connection on all levels.
CUSTOM-MADE PRODUCTS & SPECIAL PRODUCT FEATURES
Our mala necklaces, energetic jewellery and unique astrological jewellery are hand-knotted to order. We also repair and add to existing necklaces on an individual basis.
SHIPPING AND DELIVERY
Shipping usually takes place within 1–3 working days after receipt of payment for prefabricated products. For custom-made products, it usually takes 7–10 working days.
PRICES & PAYMENT OPTIONS
All prices are quoted in Swiss francs (CHF). Payment can be made via:
DEFECTS AND RETURNS
Please check your delivery immediately upon receipt. Any defects must be reported in writing within 3 days. In the event of justified complaints, we will endeavour to find a fair solution (replacement, credit note or refund).
WITHDRAWAL & CANCELLATION
You have the right to cancel your order within 14 days without giving a reason – except for custom-made products. Please send us a quick email with your request. Returns are at your expense and risk.
COURSES & WORKSHOPS
By registering for a course, your place is reserved – regardless of whether you pay in advance or on site. Please inform us at least 24 hours before the start of the course if you are unable to attend. If you do not show up without cancelling, you will be charged the course fee.
Thank you for your trust.
We are delighted that you are here. May your new piece of jewellery accompany you, remind you and strengthen you – made with love for your soul in a Swiss workshop.
Thank you for your trust.
We are delighted that you are here. May your new piece of jewellery accompany you, remind you and strengthen you – made with love for your soul in a Swiss workshop.
Thank you for your trust.
We are delighted that you are here. May your new piece of jewellery accompany you, remind you and strengthen you – made with love for your soul in a Swiss workshop.
Thank you for your trust.
We are delighted that you are here. May your new piece of jewellery accompany you, remind you and strengthen you – made with love for your soul in a Swiss workshop.
Thank you for your trust.
We are delighted that you are here. May your new piece of jewellery accompany you, remind you and strengthen you – made with love for your soul in a Swiss workshop.
Thank you for your trust.
We are delighted that you are here. May your new piece of jewellery accompany you, remind you and strengthen you – made with love for your soul in a Swiss workshop.